Privacy Policy — CyanLamp

Last updated: 2025/11/27

Thank you for visiting CyanLamp (“we”, “our”, or “us”).
We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website cyanlamp.com (the “Site”).

1. Information We Collect

1.1 Personal Information

When you make a purchase or attempt to make a purchase through our Site, we may collect:

Name
Email address
Phone number
Shipping & billing address
Payment information (Note: We do not store full credit card details)

1.2 Device Information

When you browse our Site, we automatically collect:

IP address
Browser type & version
Time zone
Cookies
Pages or products you view
How you interact with our Site

1.3 Additional Information

If you contact us via email, forms, or customer support, we may collect:

Your messages and requests
Any additional information you choose to provide

2. How We Use Your Information

CyanLamp uses your information to:

Process and deliver your orders
Provide customer support
Communicate about order updates and inquiries
Improve and optimize our website
Detect and prevent fraud
Send marketing emails (only with your consent)

3. Sharing Your Information

We may share your information with trusted third-party partners, including:

Payment processors (e.g., Stripe, PayPal)
Shipping carriers
Analytics services (e.g., Google Analytics)
Marketing platforms (with your explicit permission)

We never sell your personal information.

4. Cookies

We use cookies to:

Enable essential site functions
Track cart and checkout sessions
Personalize your browsing experience
Analyze website performance

You may choose to disable cookies, but some site features may not work correctly.

5. Data Retention

We keep order-related information for our business records unless you request its deletion.
Device-related data may be retained according to our analytics providers’ policies.